Return Policy

If you are not satisfied with your purchase, simply email us at orders@renowngoods, with your NAME, ORDER NUMBER, and a brief reason for inquiry of return, and we will be glad to exchange the item or issue a store credit*. All items that need to be returned to us, will have to be pre-approved and in original unused condition within 14 days of receipt.

Returned items should be unused and/or unworn. Items must be returned in original packaging with original labels or tags. We will issue a credit* upon receipt, excluding the original delivery charge.

Please note:
Goods will only be accepted for return if they are returned within 14 days of delivery and unused, unless we have notified you otherwise prior to any return.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods and/or provides tracking. The cost of returning the item to us is your responsibility.

ANY GOODS THAT ARE FOUND TO BE WORN OR USED, WILL NOT BE ACCEPTED FOR EXCHANGE.

*Please allow 5 working days for any credits to be processed.